Shipping & Returns
Shipping Policy
Welcome to The Ivory's Shipping Policy. We take pride in ensuring that your handcrafted chocolates are delivered with care and precision. Our shipping methods are designed to maintain the quality and freshness of our products, and our packaging is as elegant as the chocolates inside. The costs for shipping are calculated at checkout, providing full transparency to our customers.
We understand the importance of your special event, and we are dedicated to delivering your personalized chocolate boxes in a timely manner, so you can focus on creating unforgettable moments.
Return & Exchange Policy
At The Ivory, we strive to provide you with the finest handcrafted chocolates and elegant favors. If for any reason you are not completely satisfied with your purchase, please contact us within 14 days of receipt. We are committed to ensuring your satisfaction and will assist you with returns or exchanges. Your delight in our products is our priority, and we aim to make your experience with us as delightful as our chocolates.